Is your IT services business slowing down amidst coronavirus?

I am going to share with you 5 new, emerging niches that you can capitalize to drive new customer acquisition.

The reality is that there have been new opportunities for you to capitalise on.

Businesses are facing new and real challenges at this current time

This has led to new, emerging demands.

Now, more than ever before, they need capable IT service providers to support them with these challenges.

Capable IT providers to keep their critical systems fully supported and kept secure from threats.

And these are the types of market demands that I am going to share with you right now.

Number #1 – Video Conferencing Tools

Due to new ‘social distancing’ measures, the vast majority of businesses in the United States have had to shut their doors, either unfortunately laying off workers or getting their staff to work remotely. For the cohort that have had to work remotely, this has led to an influx in employees using video conferencing tools like WebEx and Zoom to facilitate team interaction. Why does this matter to you? Well, now more than ever before, businesses are looking for capable IT service businesses to support them with their transition to using these tools in the new remote-first world we live in. For instance, managing vendors so their office admins isn’t totally overwhelmed, provisioning licenses and equipment.. the list goes on!

Number #2 – SaaS-based productivity and collaboration tools

The demand for SaaS-based productivity and collaboration tools has gone through the roof. In the space of just one week, Microsoft Teams grew its user base from 32 million to 44 million users – a massive gain in customer numbers as workers stay at home amid the outbreak of the new coronavirus. With this new demand, users and teams are looking for support with getting setup, learning the software and maintaining productivity. So here is your opportunity to provide a service to help here.

Number #3 – Maintaining Productivity

On the topic of productivity, senior leadership and those who oversee teams are looking for help to keep their teams productive while they work remotely. The time where you could get someone face-to-face or in a meeting room is over for the foreseeable future. Now, teams need to work and stay productive remotely. They need advisors and consultants that can implement methodologies and best practices to achieve this. Stuff like Agile, Lean, PMP best practices, all that can be delivered remotely in conjunction with collaboration tools.

Number #4 – Cyber Security

Businesses now, more than ever before, need their critical systems, applications, networks and data supported and kept secure. Hackers prey on weaknesses and it is for that reason why competent cyber security consultants and advisors are in need. This is especially true for financial services businesses and healthcare organisations who handle masses of critical and client confidential data which they need secured for regulatory purposes.

Number #5 – Healthcare & Custom Software Applications

We’ve also seen demand for custom software applications especially in the healthcare side of things due to the load placed on healthcare providers so with that being said, custom software applications to remote patient monitoring and check for symptoms of Covid-19 are all such opportunities for your IT business.

So there you have it.

5 New, Emerging Niches Amidst Coronavirus to 10X Your IT Services Business